Privacy Policy
Please read the following carefully. If you have any questions or concerns, please contact us.
Welluxa.com is committed to protecting your privacy. This Privacy Policy (“Notice”) describes how Welluxa.com processes (collects) Personal Data (name, address, email address, job title, company, industry, phone number, credit/debit card information) in its capacity as a controller (i.e. Welluxa.com decides what Personal Data is collected and what it is used for) or processor (i.e. Welluxa.com only processes the data as per the controller’s instructions), as the case may be. It also describes your choices regarding use, access and correction of your Personal Data.
To make this notice easy to access, we make it available on our homepage and at every point where personally identifiable information may be requested.
Navigation: We split the privacy policy into clear and defined sections so that it’s more user-friendly and easier to navigate to the information you need.
Overview of Privacy Policy
- Data Collection and Use
- Your Rights and How to Access and Correct Your Information
- Our Commitment to Data Security
- Privacy Policy Changes
- How to Contact Us
How We Collect Your Data:
This notice applies to all information collected or submitted on the Welluxa.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- Email Address
- Job Title
- Company
- Industry
- Phone number
- Credit/Debit Card Information
- Name
First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To Communicate With You
This may include:
- Providing you with information you’ve requested from us (like training or education materials) or information we are required to send to you
- Sharing operational updates, like changes to our websites and services, security updates, or assistance with using our websites and services
- Marketing communications (about Welluxa.com) in accordance with your marketing preferences
- Asking you for feedback or to take part in any research we are conducting
To Support You
This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email or otherwise.
To Enhance Our Websites and Services and Develop New Ones
By tracking and monitoring your use of websites and services, we can keep improving; and by carrying out technical analysis of our websites and services, we can optimize your user experience and provide you with more efficient tools.
To Protect
We’ll protect your data so that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.
To Market to You
In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.
To Analyze, Aggregate and Report
We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymized analytics and reports, which we may share publicly or with third parties.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Your Rights and How to Access or Correct Your Information
It’s your personal data, and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to hello@welluxa.com.
You also have rights to:
- Know what personal data we hold about you, and to make sure it’s correct and up to date
- Request a copy of your personal data, or ask us to restrict processing your personal data or delete it
- Object to our continued processing of your personal data
- Exercise these rights at any time by sending an email to hello@welluxa.com
If you’re not happy with how we are processing your personal data, please let us know by sending an email to hello@welluxa.com. We will review and investigate your complaint, and get back to you within a reasonable time frame (typically within 1 business day). You can also file a complaint to your local data protection authority. They will be able to advise you how to submit a complaint.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Data Protection
Who is Welluxa.com’s Data Protection Officer (DPO)?
Our DPO is: Justin Corres, Client Experience Manager
Email address: justin@welluxa.com
In accordance with Article 38 of the GDPR, members of the public may contact the DPO with regard to issues related to processing of their personal data and to exercise their rights under the GDPR – for example, to object to the processing of their data in cases where the data controller does not provide an adequate response.
Privacy Policy Changes
Although most changes are likely to be minor, Welluxa.com may change its Privacy Policy from time to time. Welluxa.com encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, you can request a copy of a previous change log by emailing us at hello@welluxa.com. Your continued use of the Services after any change in this Privacy Policy will constitute your consent to such change.
How to Contact Us
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
We prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
Our email is hello@welluxa.com
Revision Date - May 7, 2019